But their restaurants could use a little more diversity. Plenty of places to eat considering it's one of the largest casinos in the USA. The bathroom lighting was fantastic and the oversized TV were a def plus. They provide a small frig and Kuerig but were missing some 4 star opportunities with bottled water, a microwave, make-up & full length mirror. I was informed I wasn't allowed to bring any outside alcohol in since they provide it at bars and restaurants throughout the property and they offered free valet.Ĭheck-in was easy, rooms were clean and spacious with great views of the surrounding area - if you stay in rooms above the 9th floor. I was shocked to see I qualified for some comp rooms at Mystic so I loaded up the family for a quick staycation about 1.5 hours south of where we live. A true cut above nearly every other casino/hotel I've been to in the Midwest. Overall, I would recommend Mystic Lake to anyone. I agree with the other reviewers that microwaves in the rooms would be appreciated. There were also hairs wrapped around the blow dryer when I went to use it. We did have a couple housekeeping issues-such as we had to call them to remind them to tidy up our room and empty the garbages and get us fresh towels one day.

We enjoyed the well kept pool and hot tub, and we had fantastic massages at the spa. We ate at the Buffet, Minehaha Cafe, and Meadows Grille, and each meal was high quality and reasonably priced. I feel that says a lot about Mystic Lake as an employer. You usually see an employee here or there that is unfriendly-but I can honestly say that every employee we interacted with was a professional.

I was impressed that every single staff member, from front desk, housekeeping, bell hops, servers, spa staff, and other folks were SO customer service oriented, friendly, and helpful. Overall we had a wonderful stay at Mystic Lake.

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